Terms & Conditions

Dear valued customers,


In order to ease the logistics and to be able to provide each customer with best service, herewith we would like to kindly ask you to follow these guidelines whenever you are in need of any support or assistance with respect to your DeepTech product:

1. If you need support, please first contact your local or national dealer.

2. If you are unable to contact your dealer or your dealer can not provide full support, please send enquiry directly to DeepTech

at following e-mail:office@deeptech-bg.com

This Website remains the property of DT Electronics LTD. DeepTech trade mark belonging to DT Electronics LTD and its trade mark owner. The intellectual property rights in all software and content made available to you on or through this Website remains the property of DT Electronics LTD or DeepTech and are protected by copyright laws.

PRICES

All Prices described on this website include VAT and shipping cost to EU countries.

If you live outside the EU contact with us at: office@deeptech-bg.com

All prices are different for countries outside of EU. 

Provide us postal code to calculate shipping charge.


PAYMENT


We accept PayPal payment. 

Why to use PayPal?

- you send money instantly;

- you pay with your credit card or bank account;

- we never see your credit card or checking account numbers;

- PayPal is completely free to ALL buyers;

- PayPal supports payments in Multiple Currencies;

By using this Website, you consent to the processing described therein and you warrant that all data provided by you is accurate and up to date. 

When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order. A contract between us for the purchase of the goods will not be formed until your payment has been approved us. 

We accept direct payment to our bank accounts too.You have the choice to pay in EURO or USD. You can't place an order on this website if you choose such payment method. Contact us at: office@deeptech-bg.com  and we will provide all necessary information to complete your order.

WARRANTY

The warranty for described units belong 2 years for electronic and 1 year for search coils. Warranty don't cover any other accessories, DVD and batteries supplied in package. Warranty does not cover damage due to a fall,  shock or accident, deteriorations due to abnormal use or  cable breakage of the search coils or of one of its conductors.

Any alternation by an unauthorised person will void the warranty. Every detector is supplied with warranty card, read carefully all details in it. If warranty service is necessary, the detector must be send complete with proof of purchase and a written explanation describing fault. The faulty goods must be returned to us at your cost. Before return the item for repair, please contact us first at: office@deeptech-bg.com

RETURNS

We hope you are delighted with the products you buy from us.  If you wish to return your product, you can do so within 14 days. The goods must be unused, in its original packaging. Returns are not accepted for non-quality problems such as:

"The product does not look like those photos."

"The product is not what I imagined it to be."

"I'm not satisfied with this product."

We reserve the right to refuse to refund goods that have been damaged or tampered with. You must return product safely packaged. Once the unit is tested and verified, your refund will be processed. The process should be complete and you will receive your refund within 14 days. You will be notified if there are any problems found with the unit. There will be a 20% restocking fee levied against the price you paid for the product. If you return an item to us that is faulty, which you did not order or for any other reason which is our fault, we will either replace the goods or return your money. If you wish to return an item, please contact us first and we will inform you of our returns procedure.

Company Info

The DeepTech shop is owned by DT Electronics LTD

Company registration address: Han Tervel 29 Str., Varna 9000, Bulgaria

Company VAT number: BG148099819

Company address for shipment:

Trakija 8, app.20, Shumen 9704, Bulgaria.


Company phone number:

+359 895 008569


Company e-mail address:

office@deeptech-bg.com